• Meezy.ai, which operates as a part of the AeronFly Group of Companies (“Meezy,” “we,” “our,” or “us”), is committed to protecting your privacy and earning your trust. This Privacy Policy describes how we collect, process, store, use, and share your personal information when you interact with our digital platforms, including but not limited to the Meezy website, Meezy mobile applications (Android and iOS), and any tools, features, or connected services available under the Meezy ecosystem (collectively referred to as the “Service”). By accessing or using our Service, you confirm that you understand and agree with the practices described in this Privacy Policy.
• Our goal is to be transparent about how your information flows within our systems so you can make informed choices. While Meezy provides intelligent, generative AI-powered communication and interaction features similar to AI-based assistants, we do not want users to share unnecessary personal or sensitive information. Content shared through prompts, voice input, uploaded files, or text may sometimes include personal data, and because this form of data submission is based on user action, we cannot control or prevent what information you voluntarily input. Therefore, we strongly recommend avoiding the submission of sensitive personal information unless the Service explicitly requires it.
• This Privacy Policy does not apply to personal data processed under employment activities, vendor agreements, enterprise service agreements, or through third-party platforms you use to access or authenticate into Meezy. If you login through a third-party service such as Apple, Google, or a social platform, their privacy policies also apply in those interactions.

Who We Are and What Meezy Stands For

• Meezy is built to offer smart communication experiences, automated responses, generative AI interactions, content assistance, and related digital features for users across regions. Our platform is designed using advanced natural language processing methods, machine learning models, and computational systems intended to enhance productivity and simplify digital interactions. Meezy operates independently as its own legal entity and is not a subsidiary of any other platform you may use to access or communicate through our software; therefore, the policies of those third-party platforms do not override this Privacy Policy unless explicitly stated.

Types of Information We Collect from You

• Meezy may collect different forms of personal and non-personal information depending on how you use the Service. Information may be provided by you directly, collected automatically through device interaction, or obtained from third-party sources in cases where you choose to authenticate or link accounts. Because our Service includes AI interaction features, content you type, speak, upload, or store through Meezy may also be collected and processed.
• When creating an account, Meezy may collect your name, username, email address, phone number, password credentials, and date of birth for verification and access eligibility. If authentication is completed using an external provider, such as Google, Apple, or another system you select, we may receive profile information made available by that service such as your display name, linked profile photo, email address, and unique identifier issued by the external provider.
• If payment is required to access premium Service features, additional payment-associated data may be processed by a third-party billing partner, such as your transaction activity, subscription plan details, and in some cases billing location. Meezy does not store full payment method details such as complete card numbers; this information remains handled by authorized payment processors only.
• When you communicate with us through email, support channels, or social media interactions, we may store your conversations, feedback, contact details, and any identifiers you provide during communication.
• User content refers to material you input during interactions with Meezy, including text prompts, chat conversations, files, documents, recordings, images, audio snippets, generated content from the AI system, and other data used within the platform. Personal information voluntarily included within your content may be processed, stored, or reviewed for improving Service functionality, ensuring safety compliance, and enhancing model performance.
• We may also receive technical information automatically, such as device identifiers, browser type, usage logs, IP address, time zone, operating system details, interaction analytics, crash reports, language preferences, and session-based data. Location information may also be collected based on IP address or when you explicitly allow access to GPS-based location services.
• Additionally, Meezy may use publicly available digital content and internet-based open-source information to train or evolve AI system capabilities. Although our intention is not to intentionally collect personal information from public datasets, incidental collection may occur in cases where publicly available content contains personal data.
• Meezy and our service partners may use cookies and similar web technologies to personalize, secure, store preferences, and improve user experience throughout the platform. You may manage cookie preferences through your browser or device settings.

How We Use Your Information

• Meezy processes personal information for several important purposes, all designed to maintain functionality, enhance user experience, ensure security, support internal business operations, and comply with legal obligations. We use collected information to provide access to the Service, personalize your experience, respond to your interactions with the platform, and deliver requested features.
• We use data to maintain Service performance, troubleshoot issues, enhance AI model behavior, and optimize content accuracy and reliability. Aggregated or anonymized data may be used for research, analytics, innovation, system development, Service improvement, or operational workflow advances. Meezy may communicate with you regarding updates, feature releases, account activity, policy changes, subscription updates, system maintenance notifications, or Service-related alerts. Some communications may be transactional rather than promotional.
• Meezy may use collected information to detect unauthorized activity, prevent fraud, uphold safety controls, enforce platform rules, and ensure the integrity of the Service for all users. Data may also be used to comply with regional regulations, enforce our Terms of Service, or respond to lawful authority requests.
• We do not use personal information for targeted advertising or resale. Meezy does not sell user data to third parties.

When and Why Your Information May Be Shared

• Meezy may share personal information with third parties only when necessary for Service functionality or compliance. We may share data with contracted service providers responsible for hosting infrastructure, system monitoring, analytics functions, support tools, payment processing, cloud storage, and other operational services critical for delivering the platform.
• In circumstances involving acquisition, restructuring, merger, or sale of company assets, personal information may be transferred to a successor entity under appropriate safeguards.
• We may share data when legally required, such as responding to subpoenas, government authority requests, enforcing legal claims, preventing illegal activity, or protecting the rights and safety of users or Meezy as a legal entity.
• If you choose to link Meezy with external platforms or interact with third-party integrated services, information may be shared with those entities according to your choices and their independent privacy policies.

How Long We Keep Your Data

• Meezy stores personal information only as long as necessary to support the reason it was collected, such as account access, Service operation, compliance purposes, or legal retention requirements. Some data may be retained after an account is deleted when needed for fraud prevention, dispute resolution, legal defense, audit obligations, ongoing investigations, or regulatory enforcement.
• User-generated content such as chat history may be stored temporarily or long-term depending on user settings, ongoing Service use, and model enhancement needs. If you choose to delete specific conversations or request removal of your account, Meezy will make reasonable efforts to remove associated data within applicable timelines unless retention is legally required.

How We Protect and Secure Your Information

• Meezy uses industry-standard administrative, technical, and organizational safeguards to protect personal information from unauthorized access, manipulation, accidental loss, theft, or misuse. These safeguards include encryption, access control measures, monitoring systems, and compliance frameworks aligned with modern cybersecurity practices.
• Despite implementing protective controls, no platform can guarantee absolute security. Users are responsible for safeguarding login credentials, managing device access, and logging out after sessions. We strongly advise using unique passwords and multi-factor authentication where available.

Using Meezy with Third-Party Services

• Meezy may contain external links or redirect users to websites or third-party systems. We do not control the content, policies, or privacy standards of external parties. We recommend reviewing third-party terms before interacting with their platforms.

Age Eligibility and Minor Data Protection

• Meezy is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If we become aware that information belonging to a child has been collected, it will be removed from our systems unless legal obligations require otherwise. Users aged 13 to 17 must use the Service under parental or guardian supervision.

Your Rights and Control Over Your Data

• Depending on your jurisdiction, you may have rights to access, correct, update, delete, restrict processing, download a copy of your information, or object to specific uses of your personal data. Requests may be made through our support channels, and we will respond according to applicable law.

Changes to This Privacy Policy and How We Notify You

• Meezy may update this Privacy Policy periodically to reflect service enhancements, regulatory requirements, or operational changes. Continued platform use after changes implies acceptance of the updated policy.

Contact Information

• For privacy-related questions, data requests, or concerns, you may contact our compliance team at: privacy@meezy.ai